Gambling Care 2024 Stats

This year we put a significant effort into raising awareness through a variety of campaigns on TV and social media. The reason was twofold, primarily to inform the public of the potential harms associated with gambling and ultimately to ensure that anyone who is experiencing difficulties with harmful gambling or gambling addiction knows where to get the help and support they need. Our message has always been simple – Help is Available.
Our initial strategic plan focused heavily on responding to the needs of those affected by harmful gambling as the supports available were sparse and not specific to treating gambling as a standalone process addiction. We worked with a number of excellent organisations to establish and develop these services while also introducing specialist training for Addiction Practitioners in responding to harmful gambling. Once we had the initial treatment, support and rehabilitation infrastructure established which we continued to expand, we knew that public awareness of these services was paramount.

Like any other addiction, gambling addiction is public health issue that requires strong, clear, consistent public health messaging to create awareness, reduce stigma and encourage people to seek support. We ran campaigns with TG4, Virgin Media, national and local radio and in 2024 collaborated with Oisin McConville, Richie Power and Conn Kilpatrick to deliver a campaign on RTE alongside the GAA Championships. The impact of this campaign was immediate and beyond our expectations. Calls to the National Helpline went up by 43% and many services reported an increase in demand for support. The National Problem Gambling Support Service delivered by Family Resource Centres across the country engaged Tony O’Reilly to help raise awareness, work with the Gambling Counsellors and deliver talks in communities. This was another significant effort in getting the message out, reducing stigma and encouraging people to talk about gambling.

Having recently gathered data from service providers for the first six months of 2024, we can see the result of this targeted awareness work.

  • 717 people experiencing harmful gambling and working through addiction engaged in treatment.
  • 75% of those received support in their communities through dedicated counselling while 25% went into specialist residential treatment programmes.
  • Almost 40% of those receiving support were young men in the 25–44-year-old age range.
  • 12% of those accessing support were women.
We have always been acutely aware of the needs not only of the individual experiencing problems with gambling but also of the impact that has on family, friends and loved ones. Despite the alarming numbers, we are heartened to see that over 1,000 affected others received support. Family support is so important as people embark on their journey to recovery. Family members report how learning about addiction, gaining skills to support themselves and their loved ones navigate the journey really helps everyone manage their unique situations. Aftercare is a hugely important part of the recovery journey, and it was great to see over 400 sessions were provided.
These figures show us the extent of the problem in Irish society and how people will reach out and get the help they need when services are available and accessible. They also strengthen our determination to ensure that anyone who needs a service can get the help they need when they need it.

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